RETURNS

What if I want to return an item?
 
Items need to be returned in its original strung condition and in the original packaging within 30 days. Exceptions need to be approved by your account representative. We ask that you send your items back with a copy of the invoice. 
 
Returns have two options, you will be asked what your preference is:
 
Option One: We will refund your account for returned items. We will need your Credit Card number to refund your account, as we do not store Credit Card information on the site or in your account. 
 
- OR - 
 
Option Two: We can offer you a replacement. We can send a replacement strand or work with your account rep to find something new. 
 
Ship To:
Dakota Stones Returns
7279 Washington Ave South
Edina, MN 55439
 
We appreciate any feedback to assist us with manufacturing great products! If you have any questions or would like to provide us with feedback, please e-mail sales@dakotastones.com or call 866-871-1990
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