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A Guide for Live Sale Customers

Placing a bid:

Each product for sale has a tag like #101. Once the tag is revealed during the live sale, all you have to do is type the word "sold" and the tag as the comment. So for example "sold #101"

This will trigger a private message from the FB page:

If you are ready to checkout click "Buy Now"

You can comment on multiple products during the live sale and each item gets added to your cart. The final "Buy Now" link will contain all the items you successfully commented for.

Each comment will add 1 of that item to your cart. For multiple units you will need to place multiple bids.

Removing items from your cart:

For each item you comment on, you'll get a checkout link to either buy or remove from your cart after your comment:

Often times during a live sale, you'll want to purchase multiple items and check out all at once so that you don't miss the rest of the live sale.

In these cases, you can comment multiple times to reserve items in your cart. 

You'll then get multiple "Buy Now" links like this:

When the Live Sale ends or whenever you are ready to checkout, just click the last “Buy Now” link and you will be send to our checkout page.

Follow the steps to complete checkout and your order will be placed and ready to ship!

 

Waitlisting: 

When an item is sold out, you will get the following message instead of a checkout link:

Click "Yes please!" to be added to the waitlist. Click the "No thanks" button if you don't want to be added to the waitlist.

When it comes back in stock, you will get messaged by Dakota Stones.

Click "Buy Now" to go to our checkout page and complete your order.

If you have any questions about your order or need any help please contact ricky@dakotastones.com with your Facebook profile name and she can help you with your order.

Live sales are every Monday at 6pm CST!